Shipping and Returns

  • Delivery in France – Free and fast

    • Delivery costs: Included in the retail price.
    • Timeframe: Dispatched within a few days of payment confirmation.
    • Secure transport: We work with carriers specialized in artworks to ensure optimal handling and transit.

  • International delivery – Upon request

    • Available upon request with customized pricing based on destination and shipping method.
    • Optimized timeframes and costs tailored to your location.
    • 100% secure transport with tracking and insurance to protect your artwork.

    Contact us at info@inmagalerie.com for a detailed quote.

  • Optimal packaging and protection

    Each artwork is carefully packaged using professional materials to ensure protection against impact, dust, and moisture.

    Packaging tailored to the artwork:
    • Stretched canvas: rigid and secure packaging.
    • Rolled canvas: shipped in a sturdy protective tube.

    Each package is hand-prepared to guarantee delivery in perfect condition.

  • Tracking and receiving your order

    Once your order has been dispatched:
    • You will receive a tracking number allowing you to follow your package in real time.
    • Upon receipt, we recommend checking the condition of the package before accepting it and reporting any issues within 48 hours.

    Need help? Contact us at info@inmagalerie.com, we are at your disposal for any questions.

  • Returns and refunds

    If the artwork is not entirely to your liking, you have 14 days from receipt to notify us of your decision by email at info@inmagalerie.com, and a further 14 days to return it to us in its original condition, complete with packaging and certificate of authenticity.

    Return shipping costs are your responsibility; we will direct you to the specialized courier to use so that the artwork travels fully insured.

    A full refund will be issued via the original payment method within 14 days of receiving the returned artwork in good condition. Any artwork damaged due to inadequate packaging or transport cannot be accepted for return: please keep the original packaging until you have made a final decision.

  • Have a question about delivery?

    Our team is available to answer all your questions regarding shipping, tracking, or return conditions.

    Contact us at info@inmagalerie.com